ALEXANDER
KOLTSOV
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ERP · Case study

Localised POS and Fiscal Workflow for a New Country Operation

A retail operation in Serbia required Odoo POS to work with local fiscal processes and dedicated point-of-sale hardware.

The starting point

Business challenge

Standard retail functionality did not by itself cover the country-specific fiscal workflow, device behaviour, document requirements, and operational exceptions required at the point of sale.

Alexander’s role

Work and solution

Alexander analysed the local requirements and designed the Odoo POS solution around KEP and SUNMI V2 PRO devices. He mapped the transaction flow from sale and payment through fiscal processing and accounting, defined hardware and integration behaviour, considered failure and retry scenarios, and prepared the system and user process for real retail operations.

What changed

Project result

The target POS workflow connected store transactions, fiscal processing, supporting hardware, and ERP records through a defined localised process.

Business effect

What the work made possible

Reduced dependence on disconnected fiscal actions, improved transaction traceability, simplified cashier operations, lowered operational compliance risk, and created a reusable architecture for controlled retail rollout.

Related experience

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Put the next step into practice

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