The starting point
Business challenge
Purchasing, incoming goods, landed costs, wholesale orders, online orders, retail transactions, stock, customer balances, and financial reporting crossed several operational channels. Separate records made product availability, margin, cash, and responsibility difficult to control consistently.
Alexander’s role
Work and solution
Alexander designed and delivered the complete ERP transformation. He connected supplier and procurement workflows, imports, receipts, landed costs, product and price management, B2B quotations and sales, e-commerce orders, POS transactions, warehouse operations, invoicing, payments, accounting, and reporting. The work included discovery, GAP-FIT analysis, process redesign, system configuration, integrations, master-data preparation, migration, testing, user roles, training, go-live, and post-launch support.
What changed
Project result
The business operated through a unified process from purchasing and import through warehouse receipt, multichannel sale, delivery, payment, and financial reporting.
Business effect
What the work made possible
Eliminated major breaks between commercial channels and back-office execution, improved stock and margin visibility, reduced duplicate data entry, strengthened control over receivables and cash, and created an operating platform capable of supporting more products, customers, and channels.